Data protection & cookies

Our privacy policy

Privacy policy in accordance with the Telecommunications Act (TKG) and the Data Protection Act (DSG)

Data processing

Personal data that you have transmitted to us via a website or email will only be processed for correspondence with you and only for the purpose for which you have provided us with your data. The data provided will only be forwarded to the responsible department within the company.

We assure you that your personal data will not be passed on to third parties unless this is required by law.

Data storage

The data provided to us will only be stored until the purpose for which it was entrusted to us has been fulfilled. If statutory retention periods must be observed, these will be complied with.

If you no longer agree to the storage of your personal data, we will delete the stored data at your request. If your personal data has changed, we will correct it after informing you.

Matomo

We use Matomo (formerly “Piwik”) for web analysis, a service of “InnoCraft Ltd”, a company from New Zealand (NZBN 6106769) with headquarters in: 7 Waterloo Quay PO625, 6140 Wellington, New Zealand, using cookie technology. We use the “Self Hosted” version of Matomo. This means that your data is not passed on to third parties, as the software runs directly on our web server. In addition, we have configured Matomo in such a way that your IP address is truncated so that your personal usage data is only processed anonymously. It is therefore not possible to draw conclusions about your person. Further information on Matomo’s terms of use and data protection regulations can be found at: https://matomo.org/privacy/

Changing the cookie settings

In your browser settings (e.g. Internet Explorer, Safari, Firefox, Chrome) you can specify which cookies you want to allow or reject. Where exactly you can find these settings depends on your browser. You can find the corresponding settings using the help function of your browser

Online dispute resolution

The EU Regulation on Online Dispute Resolution in Consumer Matters (No. 524/2013) has been in force since January 9, 2016. Disputes between consumers and traders in connection with online purchase contracts or online service contracts can be settled via the following online platform. http://ec.europa.eu/consumers/odr/

The security of your data is important to us. We use them exclusively for a specific purpose and only pass them on to third parties if they contribute to the fulfillment of the purpose on our express instructions. In accordance with the EU General Data ProtectionRegulation (GDPR) and the Federal Law Gazette 2017/120(LINK) of the Republic of Austria with final effect from May 25, 2018, users have the right to request information free of charge about the personal data that we have stored about them. In addition, every customer or user has the right to correct incorrect data, block and delete their personal data at any time, insofar as this does not conflict with any statutory retention or reporting obligations.